All orders are processed within 2 to 4 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
Domestic Shipping (China and United States) Rates And Estimates
Shipping charges for your order will be calculated and displayed at checkout.
|
Shipping option |
Estimated delivery time |
|
Stand Shiping |
3 to 5 business days |
Local Delivery
Some items are in United States, and all items are instock in Great China.
Free local delivery is available.
We will contact you via email or text message with the phone number you provided at checkout to decide a delivery time with you.
International Shipping
We offer international shipping to the all countries.
Shipping charges for your order will be calculated and displayed at checkout.
|
Shipping option |
Estimated delivery time |
|
economy |
12 to 15 business days |
|
Fast |
5 to 10 business days |
|
DHL Express |
5 to 7 business days |
Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. SpecialSensorMarketing is not responsible for these charges if they are applied and are your responsibility as the customer.
How Do I Check The Status Of My Order?
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
If you haven’t received your order within 30 days of receiving your shipping confirmation email, please contact us at support@specialsensormarketing.com with your name and order number, and we will look into it for you.
Shipping To P.O. Boxes
We DO NOT ship to P.O. boxes. Orders with P.O. box as the address will be automatically cancelled.
Refunds, Returns, And Exchanges
We accept returns up to 30 days after delivery, if the item is unused and in its original condition, and we will refund the full order amount minus the shipping costs for the return.
In the event that your order arrives damaged in any way, please email us as soon as possible at support@specialsensormarketing.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.
Please refer to our Return Policy for details. If you have any further questions, please don't hesitate to contact us at support@specialsensormarketing.com